The Service Leader - Front Office (Horizon) is responsible for overseeing the daily operations of the front office to ensure efficient and smooth service delivery. Requirements include a degree in hospitality management or related field, excellent communication skills, and prior experience in a similar role. The candidate is expected to lead a team, manage guest relations, and ensure high standards of customer service. Strong problem-solving skills and the ability to work under pressure are essential.
Shangri-La is a renowned luxury hotel chain known for its exceptional hospitality and service standards. With locations across the globe, Shangri-La offers a unique blend of Asian hospitality and modern luxury. The company prides itself on providing memorable experiences for its guests, with a focus on personalized service, exquisite dining, and luxurious accommodations. Shangri-La is committed to sustainability and community engagement, ensuring a positive impact on the environments and communities in which it operates.
The Philippines is an archipelago known for its stunning beaches, vibrant culture, and friendly locals. Job opportunities are abundant in tourism, hospitality, and business outsourcing sectors. The lifestyle is laid-back, with a strong emphasis on family and community. English is widely spoken, making it easier for expatriates to integrate. The cost of living is relatively affordable compared to Western countries. For relocation, a work visa is typically required, and the process can vary depending on the job and employer. The Philippines offers a rich cultural experience with numerous festivals, diverse cuisine, and a warm tropical climate.
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