The Service Leader - Front Office (Horizon) at Shangri-La is responsible for overseeing the daily operations of the front office, ensuring exceptional guest service. Candidates should have a strong background in hospitality management, excellent communication skills, and the ability to lead a team. Experience in a similar role is preferred. The candidate is expected to manage guest relations, handle inquiries, and ensure a seamless check-in and check-out process.
Shangri-La is a renowned luxury hotel chain known for its exceptional service and hospitality. With properties across Asia, the Middle East, Europe, North America, and Australia, Shangri-La offers a unique blend of Asian hospitality and world-class service. The company is committed to providing guests with memorable experiences, luxurious accommodations, and personalized service. Shangri-La is also dedicated to sustainability and community engagement, striving to make a positive impact in the regions it operates.
The Philippines is an archipelago known for its stunning beaches, vibrant culture, and friendly locals. Job opportunities in the hospitality and tourism sectors are abundant, especially in popular destinations like Cebu and Boracay. The cost of living is relatively low, making it an attractive destination for expatriates. The culture is a mix of indigenous, Spanish, and American influences, with English widely spoken. The lifestyle is laid-back, with a strong emphasis on family and community. For relocation, a work visa is required, which can be facilitated by the employer. The Philippines offers a warm climate, diverse natural beauty, and a welcoming environment for newcomers.
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