The Service Leader - Front Office at Shangri-La is expected to oversee daily operations, ensuring smooth guest check-ins and check-outs while maintaining high service standards. Candidates should possess excellent communication skills, a customer-focused attitude, and prior experience in hospitality management. Proficiency in hotel management software and fluency in English are essential. The role requires leadership qualities to manage and motivate the front office team, handle guest inquiries efficiently, and resolve any issues promptly.
Shangri-La is a renowned luxury hotel group known for its exceptional hospitality and service standards. With properties located in key cities and exotic destinations worldwide, Shangri-La offers a unique blend of Asian hospitality and modern luxury. The company is committed to providing guests with memorable experiences through personalized service, exquisite dining, and luxurious accommodations. Shangri-La also focuses on sustainability and community engagement, ensuring a positive impact on the environment and local communities.
The Philippines, an archipelago of over 7,000 islands, offers diverse job opportunities, especially in tourism, hospitality, and BPO sectors. The culture is a vibrant mix of indigenous, Spanish, and American influences, reflected in its festivals, cuisine, and traditions. The lifestyle is laid-back, with a strong emphasis on family and community. English is widely spoken, making it easier for expatriates to integrate. For relocation, a work visa is required, typically sponsored by the employer. The cost of living varies, with urban areas being more expensive. The Philippines is known for its warm hospitality, beautiful beaches, and rich biodiversity, making it an attractive destination for both work and leisure.
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