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Service Leader - Front Office

Philippines Shangri-La $1,500–$2,500/month*
Job Description

The Service Leader - Front Office at Shangri-La in the Philippines is responsible for overseeing front office operations, ensuring guest satisfaction, and managing a team of front office staff. Candidates should have a degree in hospitality or a related field, with at least 2 years of experience in a similar role. Strong leadership, communication, and problem-solving skills are essential. The role requires a customer-focused attitude, attention to detail, and the ability to work in a fast-paced environment. Fluency in English and knowledge of additional languages are advantageous.

Company Info

Shangri-La is a renowned luxury hotel group known for its exceptional hospitality and service. Founded in 1971, the company operates over 100 hotels and resorts worldwide, offering a blend of Asian hospitality and modern luxury. Shangri-La properties are located in key cities and exotic destinations, providing guests with unique experiences and personalized service. The company is committed to sustainability and community engagement, ensuring a positive impact on the environment and local communities. With a focus on innovation and excellence, Shangri-La continues to set standards in the hospitality industry.

Destination Guide

The Philippines is an archipelago known for its stunning beaches, vibrant culture, and friendly people. Job opportunities are available in tourism, hospitality, and BPO sectors. The lifestyle is laid-back, with a strong emphasis on family and community. English is widely spoken, making it easier for expatriates to adapt. The cost of living is relatively low, offering a comfortable lifestyle. The culture is a mix of indigenous, Spanish, and American influences, reflected in the country's festivals, cuisine, and traditions. For relocation, a work visa is required, and the process involves securing a job offer and employer sponsorship. The Philippines offers a warm and welcoming environment for those looking to experience island life.