The Service Leader - Front Office (Horizon) at Shangri-La is responsible for overseeing the daily operations of the front office, ensuring guest satisfaction, and managing a team of front office staff. Candidates should have excellent communication skills, a strong customer service orientation, and previous experience in a similar role. They are expected to handle guest inquiries, coordinate with other departments, and maintain high standards of service. A degree in hospitality or a related field is preferred.
Shangri-La is a renowned luxury hotel chain with a global presence, known for its exceptional hospitality and service standards. Founded in 1971, the company operates over 100 hotels and resorts across Asia, Europe, North America, and the Middle East. Shangri-La is committed to providing guests with a memorable experience, combining Asian hospitality with modern luxury. The company values its employees and offers opportunities for career growth and development.
The Philippines is an archipelago known for its stunning beaches, vibrant culture, and friendly locals. Job opportunities are available in tourism, hospitality, and IT sectors. The lifestyle is laid-back, with a strong emphasis on family and community. English is widely spoken, making it easier for expatriates to adapt. The cost of living is relatively low, especially outside major cities. Visa requirements vary, but work visas are necessary for employment. Relocation can be smooth with proper planning, and the warm climate and beautiful landscapes make it an attractive destination for expatriates.
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