The Service Centre Officer at Shangri-La in Hong Kong is expected to manage guest inquiries and service requests efficiently. Requirements include excellent communication skills, proficiency in English and Cantonese, and a customer-oriented mindset. Candidates should have prior experience in hospitality or customer service roles. The role demands a proactive approach to problem-solving and the ability to work in a fast-paced environment.
Shangri-La is a renowned luxury hotel group with a commitment to providing exceptional hospitality experiences. Founded in 1971, the company operates over 100 hotels and resorts worldwide, known for their opulent accommodations, exquisite dining options, and unparalleled service. Shangri-La is dedicated to sustainability and community engagement, ensuring a positive impact on the environment and society.
Hong Kong is a vibrant city known for its skyscrapers, bustling markets, and rich cultural heritage. It offers diverse job opportunities, especially in finance, technology, and hospitality sectors. The lifestyle is fast-paced, with a mix of traditional and modern influences. Expats enjoy a high standard of living, excellent public transport, and a variety of leisure activities. English is widely spoken, making it easier for foreigners to adapt. Visa and relocation processes are straightforward, with various options for skilled workers and professionals.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...