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Global Service Manager

Spain Islands Capgemini €50,000–€70,000/year*
Job Description

The Global Service Manager at Capgemini is responsible for overseeing and managing service delivery across multiple regions. The candidate should have strong leadership skills, experience in managing large teams, and a deep understanding of IT service management frameworks like ITIL. Expectations include ensuring high-quality service delivery, maintaining client relationships, and driving continuous improvement initiatives. The role requires excellent communication skills, problem-solving abilities, and a proactive approach to managing client expectations and service performance.

Company Info

Capgemini is a global leader in consulting, technology services, and digital transformation. With a presence in over 50 countries, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital, and platforms. The company is committed to fostering an inclusive and diverse work environment, offering opportunities for career growth and development. Capgemini combines deep industry expertise with cutting-edge technology to deliver solutions that drive business success.

Destination Guide

The Spain Islands, including the Balearic and Canary Islands, offer a unique blend of job opportunities, particularly in tourism, hospitality, and IT sectors. The culture is vibrant, with a rich history and a laid-back lifestyle. The islands are known for their beautiful beaches, lively festivals, and delicious cuisine. For expatriates, the islands provide a welcoming environment with a mix of local and international communities. Visa and relocation processes are relatively straightforward for EU citizens, while non-EU citizens may require additional documentation. The cost of living varies across the islands, with some being more affordable than mainland Spain. Overall, the Spain Islands offer a balanced lifestyle with opportunities for both work and leisure.