Principal Architect (ServiceNow)

Role summary

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The Principal Architect (ServiceNow) at DHL is responsible for designing and implementing ServiceNow solutions to meet business needs. Candidates should have extensive experience with ServiceNow, including architecture and development. They are expected to lead technical teams, ensure best practices, and integrate ServiceNow with other systems. Strong communication skills, problem-solving abilities, and a deep understanding of IT service management are essential. A bachelor's degree in computer science or a related field is typically required, along with relevant certifications.

About the employer

DHL is a global logistics company that provides international express mail services, freight transportation, and supply chain management. Founded in 1969, DHL is part of the Deutsche Post DHL Group, which is headquartered in Bonn, Germany. The company operates in over 220 countries and territories, making it one of the world's largest logistics companies. DHL is known for its innovative solutions in logistics and supply chain management, offering services that range from parcel delivery to complex supply chain solutions. The company is committed to sustainability and aims to achieve zero emissions by 2050.