The Service Leader - Front Office (Horizon) at Shangri-La is expected to oversee the daily operations of the front office, ensuring a seamless guest experience. Candidates should have excellent communication skills, a strong customer service orientation, and prior experience in a similar role. Responsibilities include managing guest check-ins and check-outs, handling guest inquiries, and coordinating with other departments to enhance guest satisfaction. A degree in hospitality or a related field is preferred, along with proficiency in hotel management software.
Shangri-La Hotels and Resorts is a renowned luxury hotel group with properties across Asia, Europe, North America, and the Middle East. Known for its exceptional service and hospitality, Shangri-La offers guests a unique blend of Asian hospitality and modern luxury. The company is committed to sustainable practices and providing memorable experiences for its guests. With a focus on innovation and excellence, Shangri-La continues to expand its global presence, offering career opportunities in various fields within the hospitality industry.
The Philippines is an archipelago known for its stunning beaches, vibrant culture, and friendly locals. Job opportunities are abundant in the tourism and hospitality sectors, especially in popular destinations like Manila, Cebu, and Boracay. The lifestyle is laid-back, with a strong emphasis on family and community. English is widely spoken, making it easier for expatriates to adapt. The cost of living is relatively low compared to Western countries. For relocation, a work visa is required, and the process can be facilitated by employers. The Philippines offers a unique blend of modern amenities and rich cultural heritage, making it an attractive destination for both work and leisure.
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