The Service Leader - Front Office (Horizon) is responsible for overseeing daily operations at the front desk, ensuring guest satisfaction, and managing a team of front office staff. Candidates should have excellent communication and leadership skills, with a background in hospitality management preferred. They are expected to handle guest inquiries, coordinate with other departments, and maintain high service standards. Proficiency in English and local languages, along with experience in a similar role, is required.
Shangri-La is a renowned luxury hotel and resort chain known for its exceptional hospitality and service. Founded in 1971, the company operates over 100 hotels and resorts across Asia, Europe, the Middle East, and North America. Shangri-La is committed to providing guests with a memorable experience through its elegant accommodations, world-class dining, and personalized service. The company values sustainability and community engagement, striving to create a positive impact in the regions it operates.
The Philippines is an archipelago known for its stunning beaches, vibrant culture, and friendly locals. Job opportunities are abundant in tourism, hospitality, and BPO sectors. The lifestyle is relaxed, with a strong emphasis on family and community. English is widely spoken, making it easier for expatriates to adapt. The cost of living is relatively low, offering a comfortable lifestyle. Visa requirements vary, but many nationalities can enter visa-free for short stays. Long-term relocation may require a work visa or special resident visa. The Philippines offers a unique blend of traditional and modern living, with bustling cities and serene islands.
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