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Senior Officer, Annual Fee Retention Officer

Singapore UOB Bank $3,000–$5,000/month*
Job Description

The Senior Officer, Annual Fee Retention Officer at UOB Bank is responsible for engaging with customers to discuss and negotiate annual fee waivers or reductions. Candidates should possess strong communication and negotiation skills, a customer-centric approach, and the ability to handle objections effectively. Experience in customer service or sales, particularly within the banking sector, is preferred. The role requires the ability to work in a fast-paced environment and meet retention targets while maintaining high levels of customer satisfaction.

Company Info

United Overseas Bank (UOB) is a leading bank in Asia, headquartered in Singapore. Established in 1935, UOB has grown to become a major financial institution with a strong presence in Southeast Asia. The bank offers a wide range of financial services, including personal and corporate banking, investment banking, and wealth management. UOB is committed to providing innovative solutions and exceptional customer service, leveraging technology to enhance its offerings. With a focus on sustainability and community engagement, UOB aims to contribute positively to the societies in which it operates.

Destination Guide

Singapore is a vibrant island city-state known for its diverse culture, efficient public transport, and high standard of living. It offers numerous job opportunities, particularly in finance, technology, and healthcare sectors. The lifestyle in Singapore is fast-paced, with a strong emphasis on work-life balance. The city is renowned for its cleanliness, safety, and excellent healthcare and education systems. For expatriates, Singapore provides a straightforward visa process, with options like the Employment Pass for skilled professionals. The multicultural society ensures a rich culinary scene and a variety of cultural festivals throughout the year, making it an exciting place to live and work.