The Service Leader - Front Office (Horizon) is responsible for overseeing the front office operations, ensuring guest satisfaction, and maintaining high service standards. Candidates should have excellent communication skills, a strong customer service orientation, and the ability to manage a team effectively. Prior experience in a similar role within the hospitality industry is preferred. The candidate is expected to handle guest inquiries, manage check-in and check-out processes, and coordinate with other departments to ensure a seamless guest experience.
Shangri-La is a renowned luxury hotel and resort chain known for its exceptional hospitality and service. With properties located in key cities and exotic destinations worldwide, Shangri-La offers guests a unique blend of Asian hospitality and modern luxury. The company is committed to providing memorable experiences and personalized service to its guests. Shangri-La's dedication to sustainability and community engagement further enhances its reputation as a leader in the hospitality industry.
The Philippines is an archipelago known for its stunning beaches, vibrant culture, and friendly locals. Job opportunities in the hospitality and tourism sectors are abundant, particularly in popular destinations like Boracay, Cebu, and Palawan. The lifestyle is laid-back, with a strong emphasis on family and community. English is widely spoken, making it easier for expatriates to adapt. The cost of living is relatively low compared to Western countries. For relocation, a visa is required, and it's advisable to secure employment before moving. The Philippines offers a rich cultural experience, with festivals, diverse cuisine, and a warm climate, making it an attractive destination for both work and leisure.
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