The Service Leader - Front Office (Horizon) at Shangri-La is responsible for overseeing the front office operations, ensuring exceptional guest service, and maintaining high standards of hospitality. Candidates should have a degree in hospitality or a related field, with at least 3 years of experience in a similar role. Strong leadership, communication, and problem-solving skills are essential. The candidate is expected to manage a team, handle guest inquiries and complaints, and ensure smooth check-in and check-out processes.
Shangri-La is a renowned luxury hotel chain known for its exceptional service and hospitality. With properties across Asia, the Middle East, North America, and Europe, Shangri-La offers a unique blend of Asian hospitality and modern luxury. The company is committed to providing personalized experiences and creating memorable moments for its guests. Shangri-La values its employees and offers numerous opportunities for career growth and development within the organization.
The Philippines is an archipelago known for its stunning beaches, vibrant culture, and warm hospitality. Job opportunities are abundant in the tourism and hospitality sectors, especially in popular destinations like Boracay and Cebu. The lifestyle is laid-back, with a strong emphasis on family and community. English is widely spoken, making it easier for expatriates to adapt. The cost of living is relatively low compared to Western countries. For relocation, a work visa is required, and it's advisable to secure employment before moving. The Philippines offers a rich cultural experience with numerous festivals, diverse cuisine, and friendly locals.
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