ACCOUNT SERVICING MANAGER, ACCOUNT SERVICING DEPARTMENT 2

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Account Servicing Manager at Metrobank is responsible for overseeing the account servicing department, ensuring efficient and effective customer service. Candidates should have strong leadership skills, experience in banking or financial services, and excellent communication abilities. They are expected to manage a team, handle customer inquiries, resolve issues, and maintain high service standards. A background in customer service management and a thorough understanding of banking operations are essential.

About the employer

Metrobank, officially known as the Metropolitan Bank & Trust Company, is one of the largest and most respected banks in the Philippines. Established in 1962, it offers a wide range of financial services, including retail banking, corporate banking, investment banking, and insurance. Metrobank is known for its strong commitment to customer service, innovation, and financial stability. With a vast network of branches and ATMs across the Philippines, it serves millions of customers, providing them with convenient and reliable banking solutions. The bank is also actively involved in community development and corporate social responsibility initiatives.