Please Note

  • You must enable pop-up and redirect settings in your browser to apply for jobs Learn How
  • Salary Range is an estimated salary suggested for this role based on publically available data. It was not provided by the employer for this specific position

Call Centre Agent - Sheraton Kota Kinabalu

Malaysia Sheraton Kota Kinabalu MYR 2,000–MYR 3,500/month*
Job Description

The Call Centre Agent at Sheraton Kota Kinabalu is responsible for managing incoming calls, handling guest inquiries, and providing exceptional customer service. Candidates should have excellent communication skills, a friendly demeanor, and the ability to multitask. Experience in customer service or hospitality is preferred. The role requires proficiency in English and local languages, and familiarity with reservation systems is a plus. Candidates are expected to maintain a professional attitude and ensure guest satisfaction.

Company Info

Sheraton Hotels & Resorts, part of Marriott International, is a leading global hospitality brand known for its commitment to providing exceptional guest experiences. With a rich history spanning over 80 years, Sheraton operates in more than 70 countries, offering luxurious accommodations, world-class amenities, and personalized services. Sheraton Kota Kinabalu is situated in the heart of Malaysia's vibrant city, providing guests with a blend of modern comfort and local charm. The hotel is dedicated to fostering a diverse and inclusive workplace, promoting career growth and development for its employees.

Destination Guide

Malaysia, known for its diverse culture and stunning landscapes, offers a unique blend of modernity and tradition. The country boasts a rich cultural heritage, with influences from Malay, Chinese, Indian, and indigenous communities. Job opportunities are abundant in sectors like tourism, hospitality, and technology. The lifestyle in Malaysia is vibrant, with bustling cities, serene beaches, and lush rainforests. The cost of living is relatively affordable, making it an attractive destination for expatriates. Malaysia offers various visa options for skilled workers, and the relocation process is generally straightforward. The country is known for its warm hospitality, delicious cuisine, and friendly locals, making it an ideal place for those seeking a dynamic and multicultural environment.