The Service Leader - Front Office (Horizon) at Shangri-La is expected to manage front office operations, ensuring a seamless guest experience. Candidates should have excellent communication skills, a strong customer service orientation, and previous experience in hospitality. Responsibilities include overseeing check-in/check-out processes, handling guest inquiries, and coordinating with other departments to enhance guest satisfaction. Leadership skills and the ability to work in a fast-paced environment are essential.
Shangri-La is a renowned global hospitality brand known for its luxury hotels and resorts. Founded in 1971, the company has grown to operate over 100 properties worldwide, offering exceptional service and unique experiences. Shangri-La is committed to sustainability and community engagement, ensuring a positive impact on the environment and local communities. The brand is synonymous with Asian hospitality, providing guests with a blend of comfort, elegance, and personalized service.
The Philippines, an archipelago of over 7,000 islands, offers diverse job opportunities, especially in tourism, hospitality, and IT sectors. The culture is a vibrant mix of indigenous, Spanish, and American influences, with English widely spoken. The lifestyle is laid-back, with a strong emphasis on family and community. The cost of living varies, with urban areas being more expensive. For relocation, a work visa is necessary, often sponsored by employers. The country is known for its natural beauty, with stunning beaches, mountains, and rich biodiversity, making it an attractive destination for both work and leisure.
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