The Service Leader - Front Office at Shangri-La in the Philippines is expected to oversee front desk operations, ensuring efficient guest check-in and check-out processes. Candidates should have excellent communication and customer service skills, with prior experience in hospitality management preferred. Responsibilities include managing a team, handling guest inquiries, and ensuring a seamless guest experience. The ideal candidate should be detail-oriented, possess problem-solving skills, and be able to work in a fast-paced environment.
Shangri-La is a renowned luxury hotel group with a strong presence in Asia, known for its exceptional hospitality and service. Founded in 1971, the company operates over 100 hotels and resorts worldwide, offering guests a blend of Asian hospitality and modern luxury. Shangri-La is committed to sustainability and community engagement, providing guests with unique experiences while maintaining high standards of service and comfort. The company values its employees, offering opportunities for career growth and development in a diverse and inclusive environment.
The Philippines, an archipelago of over 7,000 islands, offers diverse job opportunities, particularly in tourism, hospitality, and IT sectors. The culture is a vibrant mix of indigenous, Spanish, and American influences, with English widely spoken. The lifestyle is laid-back, with a focus on family and community. Expats can enjoy a lower cost of living compared to Western countries. For relocation, a work visa is required, typically sponsored by the employer. The Philippines is known for its friendly locals, beautiful beaches, and rich biodiversity, making it an attractive destination for both work and leisure.
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