Please Note

  • You must enable pop-up and redirect settings in your browser to apply for jobs Learn How
  • Salary Range is an estimated salary suggested for this role based on publically available data. It was not provided by the employer for this specific position

Assistant Front Office Manager

Malaysia Shangri-La $2,500–$3,500/month*
Job Description

The Assistant Front Office Manager at Shangri-La in Malaysia is responsible for overseeing the front desk operations, ensuring guest satisfaction, and managing staff. Candidates should have a degree in hospitality or a related field, with at least 3 years of experience in a similar role. Strong leadership, communication, and problem-solving skills are essential. The role requires managing guest relations, handling complaints, and ensuring efficient check-in and check-out processes. Candidates are expected to maintain high standards of customer service and coordinate with other departments to enhance the guest experience.

Company Info

Shangri-La is a renowned luxury hotel group known for its exceptional hospitality and service. Established in 1971, the company operates over 100 hotels and resorts worldwide, offering a blend of Asian hospitality and modern luxury. Shangri-La hotels are recognized for their elegant accommodations, exquisite dining options, and personalized guest experiences. The company is committed to sustainability and community engagement, ensuring a positive impact on the environment and local communities. With a strong emphasis on employee development, Shangri-La provides a supportive and inclusive work environment, fostering growth and career advancement opportunities for its staff.

Destination Guide

Malaysia is a vibrant country known for its diverse culture, stunning landscapes, and bustling cities. Job opportunities are abundant in tourism, hospitality, and technology sectors. The lifestyle is a mix of traditional and modern influences, with a rich culinary scene and numerous festivals. English is widely spoken, making it easier for expatriates to adapt. The cost of living is relatively affordable compared to other Asian countries. Malaysia offers various visa options for professionals, including employment and residence passes. Relocating to Malaysia is straightforward, with a welcoming environment and a supportive expat community.