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Service Leader - Front Office (Horizon)

Philippines Shangri-La $1,500–$2,500/month*
Job Description

The Service Leader - Front Office (Horizon) at Shangri-La in the Philippines is responsible for overseeing front office operations, ensuring guest satisfaction, and maintaining high service standards. Candidates should possess excellent communication skills, a strong customer service orientation, and leadership abilities. Prior experience in a similar role within the hospitality industry is preferred. The candidate is expected to manage a team, handle guest inquiries, and resolve issues promptly, ensuring a seamless guest experience.

Company Info

Shangri-La is a renowned luxury hotel group known for its exceptional hospitality and service. With properties worldwide, the company offers guests a unique blend of Asian hospitality and modern luxury. Shangri-La hotels are recognized for their elegant accommodations, exquisite dining options, and personalized service. The company is committed to sustainability and community engagement, ensuring a positive impact on the environment and local communities. Employees at Shangri-La are valued for their dedication and are provided with opportunities for growth and development within the organization.

Destination Guide

The Philippines is an archipelago known for its stunning beaches, vibrant culture, and friendly locals. Job opportunities in the hospitality and tourism sectors are abundant, especially in popular destinations like Manila, Cebu, and Boracay. The lifestyle is laid-back, with a strong emphasis on family and community. English is widely spoken, making it easier for expatriates to adapt. The cost of living varies, with urban areas being more expensive. For relocation, a work visa is required, and the process involves securing a job offer from a local employer. The Philippines offers a unique blend of traditional and modern experiences, making it an attractive destination for those seeking a tropical lifestyle.