A Service Centre Officer at Shangri-La is expected to manage guest inquiries, reservations, and complaints efficiently. The candidate should possess excellent communication skills, a customer-centric approach, and the ability to multitask in a fast-paced environment. Proficiency in English and Cantonese is preferred, along with basic computer skills. Previous experience in hospitality or customer service is advantageous.
Shangri-La is a renowned luxury hotel group with a strong presence in Asia, known for its exceptional hospitality and service. Established in 1971, the company operates over 100 hotels and resorts worldwide, offering guests a blend of Asian hospitality and modern luxury. Shangri-La is committed to sustainability and community engagement, ensuring a positive impact on the environment and society. The company values its employees, providing opportunities for growth and development in a diverse and inclusive environment.
Hong Kong is a vibrant city known for its skyscrapers, bustling markets, and rich cultural heritage. It offers diverse job opportunities, particularly in finance, hospitality, and technology sectors. The lifestyle is fast-paced, with a mix of traditional and modern influences. Expats will find a welcoming community and a variety of international schools. The city has a well-established public transport system, making commuting easy. For relocation, a work visa is typically required, and the process can be facilitated by employers. Hong Kong's dynamic environment and unique blend of cultures make it an exciting place to live and work.
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