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CBS - CHARGEBACK ASSOCIATE

Philippines Metrobank ₱20,000–₱35,000/month*
Job Description

The CBS - Chargeback Associate at Metrobank is responsible for handling chargeback processes, ensuring compliance with banking regulations, and providing excellent customer service. Candidates should have a strong understanding of banking operations, attention to detail, and problem-solving skills. Experience in customer support or banking is preferred. The role requires effective communication skills to liaise with clients and internal departments, ensuring timely resolution of disputes.

Company Info

Metrobank, officially known as Metropolitan Bank & Trust Company, is one of the largest and most reputable financial institutions in the Philippines. Established in 1962, it offers a wide range of banking and financial services, including retail banking, corporate banking, investment banking, and asset management. Metrobank is known for its commitment to customer service, innovation, and financial stability, making it a trusted partner for individuals and businesses alike. With a strong presence both locally and internationally, Metrobank continues to expand its reach and enhance its services to meet the evolving needs of its clients.

Destination Guide

The Philippines, an archipelago of over 7,000 islands, offers diverse job opportunities, particularly in sectors like BPO, IT, and finance. The culture is a blend of indigenous, Spanish, and American influences, known for its hospitality and vibrant festivals. The lifestyle varies from bustling city life in Manila to laid-back beach living in places like Cebu. English is widely spoken, easing communication for expatriates. The cost of living is relatively affordable, though it varies by region. For relocation, a work visa is typically required, and the process involves securing a job offer and employer sponsorship. The Philippines is a welcoming destination for expatriates, offering a unique blend of professional opportunities and rich cultural experiences.