CBS - CUSTOMER SERVICE REPRESENTATIVE

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

As a Customer Service Representative at Metrobank, you will be responsible for handling customer inquiries, resolving issues, and providing excellent service. Candidates should possess strong communication skills, a customer-oriented mindset, and the ability to work under pressure. Previous experience in customer service or banking is preferred. Expectations include maintaining a high level of professionalism, meeting performance targets, and contributing to team goals.

About the employer

Metrobank, officially known as Metropolitan Bank & Trust Company, is one of the largest and most reputable banks in the Philippines. Established in 1962, Metrobank offers a wide range of financial products and services, including retail banking, corporate banking, investment banking, and wealth management. With a strong focus on customer service and innovation, Metrobank has built a solid reputation for reliability and trustworthiness in the financial industry. The bank is committed to providing excellent service and fostering long-term relationships with its clients.