Assistant Manager Candidate - Customer Solutions Office, Travel & Mobility Business (C&M)

Role summary

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The Assistant Manager Candidate for the Customer Solutions Office in the Travel & Mobility Business at Rakuten is expected to have strong leadership skills and a deep understanding of customer service operations. The candidate should possess excellent communication and problem-solving abilities, with a focus on enhancing customer satisfaction. Experience in the travel and mobility sector is preferred. The role involves managing a team, developing strategies to improve customer interactions, and ensuring the delivery of high-quality service.

About the employer

Rakuten, Inc. is a global leader in internet services headquartered in Tokyo, Japan. Founded in 1997, Rakuten operates a diverse range of services including e-commerce, fintech, digital content, and communications. The company is known for its innovative approach and commitment to empowering individuals and businesses through technology. With a strong presence in Japan and expanding operations worldwide, Rakuten is dedicated to creating a more connected and efficient world. The company's mission is to contribute to society by creating value through innovation and entrepreneurship.