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Front Office Team Leader

New Zealand ibis Wellington $45,000–$55,000/year*
Job Description

As a Front Office Team Leader at ibis Wellington, you will be responsible for overseeing the front desk operations, ensuring excellent guest service, and managing a team of receptionists. Candidates should have strong leadership skills, previous experience in a similar role, and excellent communication abilities. The role demands a proactive approach to problem-solving and the ability to handle guest inquiries and complaints efficiently. A background in hospitality management and familiarity with hotel management software is preferred.

Company Info

ibis Wellington is part of the Accor Group, a world-leading hospitality company known for its diverse range of hotel brands. Located in the heart of Wellington, New Zealand, ibis Wellington offers comfortable and affordable accommodations with a focus on customer satisfaction. The hotel is committed to providing a welcoming environment for both guests and employees, fostering a culture of inclusivity and professional growth. As part of the Accor family, ibis Wellington benefits from the group's extensive resources and global presence, ensuring high standards of service and innovation.

Destination Guide

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