The Service Centre Officer is responsible for managing guest inquiries and requests, ensuring a seamless communication flow between guests and hotel departments. Candidates should possess excellent communication skills, a customer-focused attitude, and the ability to multitask in a fast-paced environment. Proficiency in English and Cantonese is preferred, along with prior experience in a similar role in the hospitality industry.
Shangri-La is a renowned luxury hotel group with properties worldwide, known for its exceptional hospitality and service standards. Founded in 1971, the company has grown to include over 100 hotels and resorts, offering guests unique experiences and world-class amenities. Shangri-La is committed to sustainability and community engagement, ensuring a positive impact on the locations it operates in.
Hong Kong is a vibrant city known for its skyscrapers, bustling markets, and rich cultural heritage. Job opportunities are abundant in finance, hospitality, and technology sectors. The lifestyle is fast-paced, with a mix of Eastern and Western influences. The city offers excellent public transport, diverse dining options, and a dynamic nightlife. Expats will find a welcoming community and numerous international schools. Visa and relocation processes are straightforward, with various options for skilled workers. Hong Kong's unique blend of tradition and modernity makes it an exciting place to live and work.
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