The Service Centre Officer at Shangri-La is responsible for managing guest inquiries and ensuring a seamless guest experience. Candidates should possess excellent communication skills, be customer-oriented, and have the ability to handle multiple tasks efficiently. Experience in hospitality or customer service is preferred. The role requires problem-solving skills and the ability to work in a fast-paced environment, ensuring guest satisfaction and smooth operations.
Shangri-La is a renowned luxury hotel group known for its exceptional hospitality and service. Founded in 1971, the company operates over 100 hotels and resorts worldwide, offering guests a blend of Asian hospitality and modern luxury. Shangri-La is committed to providing memorable experiences through its elegant accommodations, exquisite dining options, and personalized services. The company values its employees and fosters a culture of growth and development, ensuring a supportive and inclusive work environment.
Hong Kong is a vibrant city known for its dynamic job market, especially in finance, technology, and hospitality. The city offers a unique blend of Eastern and Western cultures, with a fast-paced lifestyle and a rich culinary scene. Expats can enjoy a high standard of living, though the cost can be high. Hong Kong has a straightforward visa process for skilled workers, and many companies offer relocation assistance. The city is well-connected, making it easy to explore its beautiful islands and countryside. With a diverse population, Hong Kong is a welcoming place for professionals seeking new opportunities.
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