The Service Centre Officer at Shangri-La in Hong Kong is responsible for managing guest inquiries and providing exceptional customer service. Candidates should have excellent communication skills, a friendly demeanor, and the ability to handle multiple tasks efficiently. Proficiency in English and Cantonese is preferred, along with prior experience in hospitality or customer service roles. The role demands a proactive attitude, attention to detail, and the ability to work in a fast-paced environment.
Shangri-La is a renowned luxury hotel brand known for its exceptional hospitality and service. Established in 1971, the company operates over 100 hotels and resorts worldwide, offering guests a unique blend of Asian hospitality and modern luxury. Shangri-La is committed to sustainability and community engagement, ensuring a positive impact on the environment and society. The brand is synonymous with elegance, comfort, and personalized service, making it a preferred choice for travelers seeking a memorable experience.
Hong Kong is a vibrant city known for its skyscrapers, bustling markets, and rich cultural heritage. It offers diverse job opportunities, particularly in finance, technology, and hospitality. The lifestyle is fast-paced, with a mix of traditional and modern influences. Expats can enjoy a high standard of living, excellent public transport, and a variety of dining and entertainment options. Relocating to Hong Kong requires a work visa, which is typically sponsored by the employer. The city is welcoming to foreigners, with a large expat community and numerous international schools.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...