As a Service Centre Officer at Shangri-La, you will be responsible for managing guest inquiries, providing exceptional customer service, and ensuring smooth communication between guests and various hotel departments. Candidates should possess excellent communication skills, a customer-centric approach, and the ability to handle high-pressure situations. Fluency in English and Cantonese is preferred, along with prior experience in a similar role within the hospitality industry.
Shangri-La is a renowned luxury hotel group known for its exceptional hospitality and service standards. With properties across Asia, Europe, the Middle East, and North America, Shangri-La offers a unique blend of Asian hospitality and modern luxury. The company is committed to providing guests with memorable experiences and is recognized for its dedication to sustainability and community engagement. Shangri-La's culture emphasizes respect, teamwork, and continuous improvement, making it a desirable workplace for hospitality professionals.
Hong Kong is a vibrant city known for its bustling economy and diverse culture. Job opportunities are abundant, especially in finance, technology, and hospitality sectors. The lifestyle is fast-paced, with a mix of traditional and modern influences. Hong Kong offers excellent public transportation, world-class dining, and a variety of entertainment options. For relocation, a work visa is typically required, and the process can be competitive. The city is welcoming to expatriates, with many international communities and support networks available.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...