The Service Associate C - Telephone Operator at Shangri-La in Malaysia is responsible for managing incoming calls, directing them to the appropriate departments, and providing exceptional customer service. Candidates should have excellent communication skills, a friendly and professional demeanor, and the ability to multitask efficiently. Proficiency in English and other local languages is preferred. Experience in a similar role within the hospitality industry is advantageous.
Shangri-La is a renowned luxury hotel group known for its exceptional hospitality and service. Founded in 1971, the company operates over 100 hotels and resorts worldwide, offering guests a unique blend of Asian hospitality and modern luxury. Shangri-La is committed to providing memorable experiences for its guests, with a focus on personalized service, exquisite dining, and luxurious accommodations. The company values its employees and offers a supportive work environment with opportunities for growth and development.
Malaysia is a vibrant and diverse country known for its rich culture, stunning landscapes, and bustling cities. Job opportunities are abundant in sectors like tourism, hospitality, and technology. The lifestyle is a mix of traditional and modern influences, with a warm climate and friendly locals. The cost of living is relatively affordable compared to other Asian countries. Malaysia offers various visa options for expatriates, including employment and long-term social visit passes. Relocating to Malaysia is generally straightforward, with a welcoming expat community and a range of international schools for families.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...