The Service Centre Officer at Shangri-La in Hong Kong is responsible for providing exceptional customer service and support to guests. Requirements include excellent communication skills, proficiency in English and Cantonese, and a customer-oriented mindset. Candidates are expected to handle guest inquiries, manage reservations, and coordinate with various departments to ensure a seamless guest experience. Strong problem-solving abilities and a friendly demeanor are essential.
Shangri-La is a renowned global hospitality company known for its luxurious hotels and resorts. Founded in 1971, the company has grown to operate over 100 properties worldwide, offering exceptional service and unique experiences. Shangri-La is committed to sustainability and community engagement, ensuring a positive impact on the environment and society. With a focus on Asian hospitality, the company provides personalized services and world-class amenities to its guests.
Hong Kong is a vibrant city known for its skyscrapers, bustling markets, and rich cultural heritage. As a global financial hub, it offers numerous job opportunities, particularly in finance, hospitality, and technology. The city's lifestyle is fast-paced, with a mix of traditional and modern influences. Expats enjoy a high standard of living, excellent public transportation, and a diverse culinary scene. For relocation, a work visa is required, and the process can be competitive. However, Hong Kong's dynamic environment and career prospects make it an attractive destination for professionals worldwide.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...