The Service Centre Officer at Shangri-La in Hong Kong is responsible for managing guest inquiries and requests efficiently. Candidates should possess excellent communication skills, be customer-focused, and have a strong ability to multitask. Prior experience in a similar role within the hospitality industry is preferred. The officer is expected to maintain a high level of professionalism and ensure guest satisfaction by providing timely and accurate information.
Shangri-La is a renowned luxury hotel group with a strong presence in Asia, known for its exceptional hospitality and service standards. Founded in 1971, the company operates over 100 hotels and resorts worldwide, offering guests a blend of Asian hospitality and modern luxury. Shangri-La is committed to sustainability and community engagement, ensuring a positive impact on the environment and society.
Hong Kong is a vibrant city known for its dynamic job market, especially in finance, hospitality, and technology sectors. The culture is a blend of Eastern and Western influences, offering a rich lifestyle with diverse culinary, shopping, and entertainment options. The city is fast-paced, with efficient public transport and a high standard of living. For relocation, a valid work visa is required, and the process involves securing a job offer first. Hong Kong offers a cosmopolitan lifestyle with opportunities for career growth and personal development.
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