The Service Associate C - Telephone Operator is responsible for managing incoming calls, addressing guest inquiries, and directing calls to the appropriate departments. Candidates should possess excellent communication skills, a friendly demeanor, and the ability to multitask efficiently. Proficiency in English and local languages is preferred. Prior experience in a similar role within the hospitality industry is advantageous. The candidate should be able to handle guest requests promptly and ensure a high level of customer satisfaction.
Shangri-La is a renowned luxury hotel group known for its exceptional hospitality and service. With properties across Asia, Europe, the Middle East, North America, and Australia, Shangri-La offers guests a unique blend of Asian hospitality and modern luxury. The company is committed to providing memorable experiences through personalized service, exquisite dining options, and world-class amenities. Shangri-La's dedication to sustainability and community engagement further enhances its reputation as a leader in the hospitality industry.
Malaysia is a vibrant country known for its diverse culture, stunning landscapes, and bustling cities. Job opportunities are abundant in sectors like tourism, hospitality, and technology. The lifestyle in Malaysia is a blend of traditional and modern influences, offering a rich cultural experience. The cost of living is relatively affordable compared to Western countries. Malaysia offers various visa options for expatriates, including employment and long-term social visit passes. Relocation is facilitated by the country's welcoming attitude towards foreigners, making it an attractive destination for those seeking new opportunities and experiences.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...