The Service Centre Officer at Shangri-La in Hong Kong is expected to manage guest inquiries and requests efficiently, ensuring a high level of customer satisfaction. Requirements include excellent communication skills, proficiency in English and Cantonese, and prior experience in a customer service role. Candidates should be detail-oriented, possess strong problem-solving abilities, and have a friendly demeanor to handle guest interactions professionally.
Shangri-La is a renowned luxury hotel group known for its exceptional hospitality and service standards. Founded in 1971, the company operates over 100 hotels and resorts worldwide, offering guests a blend of Asian hospitality and modern luxury. Shangri-La is committed to providing memorable experiences through personalized service, exquisite dining, and world-class amenities. The company values its employees, offering opportunities for growth and development within a diverse and inclusive work environment.
Hong Kong is a vibrant city known for its bustling job market, particularly in finance, technology, and hospitality. The culture is a blend of Eastern and Western influences, offering a dynamic lifestyle with a mix of traditional and modern attractions. The city is known for its efficient public transport, diverse culinary scene, and vibrant nightlife. Relocating to Hong Kong requires a valid work visa, which employers often sponsor. The city offers a high standard of living, though the cost can be significant. Expats find the multicultural environment welcoming, with numerous opportunities for professional and personal growth.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...