As a Service Associate C - Telephone Operator at Shangri-La, you will be responsible for managing incoming calls, providing information, and ensuring excellent customer service. Candidates should possess strong communication skills, a friendly demeanor, and the ability to handle multiple tasks efficiently. Prior experience in a similar role and proficiency in English and Malay are preferred. The role demands attention to detail, problem-solving skills, and a customer-oriented approach.
Shangri-La is a renowned luxury hospitality group known for its exceptional service and opulent accommodations. With properties across Asia, the Middle East, Europe, and North America, Shangri-La offers a unique blend of Asian hospitality and modern luxury. The company is committed to sustainability, community engagement, and providing memorable experiences for its guests. Employees at Shangri-La are valued for their dedication, professionalism, and passion for service, making it a desirable workplace for those in the hospitality industry.
Malaysia, a Southeast Asian gem, offers a rich cultural tapestry, stunning landscapes, and vibrant cities. Job opportunities are abundant in tourism, hospitality, and technology sectors. The lifestyle is diverse, with a mix of modern urban living and traditional customs. Malaysians are known for their hospitality and multicultural society. English is widely spoken, making it easier for expatriates to adapt. The cost of living is relatively affordable, with excellent healthcare and education systems. For relocation, a work visa is required, and the process involves securing a job offer from a Malaysian employer. The country’s strategic location makes it a gateway to exploring other Asian destinations, adding to its appeal for expatriates.
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