As a Service Centre Officer at Shangri-La, you are expected to provide exceptional customer service, handling guest inquiries and requests efficiently. Candidates should possess excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment. Prior experience in hospitality or customer service is preferred. Fluency in English and Cantonese is advantageous. The role requires a proactive approach to problem-solving and a commitment to maintaining the high standards of the Shangri-La brand.
Shangri-La is a renowned luxury hotel group with a presence in key cities worldwide. Known for its exceptional hospitality and service, the company offers a range of accommodations, from city hotels to resorts, providing guests with a unique blend of Asian hospitality and modern luxury. Shangri-La is committed to sustainability and community engagement, ensuring a positive impact on the locations in which it operates. The company values its employees, offering opportunities for growth and development within a dynamic and inclusive work environment.
Hong Kong is a vibrant city known for its bustling economy and rich cultural heritage. Job opportunities are abundant, particularly in finance, technology, and hospitality. The lifestyle is fast-paced, with a mix of traditional and modern influences. The city offers a diverse culinary scene and numerous recreational activities. For expatriates, obtaining a work visa involves securing a job offer from a local employer. The cost of living can be high, but the city offers a dynamic environment with excellent public transport and healthcare systems. Relocation can be smooth with proper planning and understanding of local customs and regulations.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...