CRM Marketing - Marketing Section, Fashion Business Department, Marketplace Business （Rakuten Fashion）(C&M)

Role summary

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The CRM Marketing role in the Marketing Section of the Fashion Business Department at Rakuten involves developing and executing customer relationship management strategies to enhance customer engagement and retention. Candidates are expected to have strong analytical skills, experience in CRM tools, and a deep understanding of fashion market trends. The role requires collaboration with cross-functional teams to drive marketing campaigns and improve customer experience. Proficiency in Japanese and English is often required, along with a background in marketing or related fields.

About the employer

Rakuten, Inc. is a global leader in internet services, headquartered in Tokyo, Japan. Founded in 1997, Rakuten offers a wide range of services, including e-commerce, fintech, digital content, and communications. The company is known for its innovative approach and commitment to empowering individuals and businesses through technology. Rakuten operates in over 29 countries and regions, serving millions of customers worldwide. With a strong emphasis on diversity and inclusion, Rakuten fosters a dynamic and collaborative work environment that encourages creativity and growth.