Product Manager, Customer Strategy Department - Platform Strategy Supervisory Department (CSD)

Job Description

As a Product Manager in the Customer Strategy Department at Rakuten, you will be responsible for developing and executing strategic initiatives to enhance customer experience and drive business growth. The role requires strong analytical skills, experience in product management, and the ability to collaborate with cross-functional teams. Candidates should have a proven track record in managing product lifecycles, excellent communication skills, and a deep understanding of market trends. Expectations include leading product strategy, defining product roadmaps, and ensuring alignment with business objectives.

Company Info

Rakuten, headquartered in Tokyo, Japan, is a global leader in internet services and e-commerce. Founded in 1997, Rakuten has expanded its operations to include a wide range of services such as online shopping, fintech, digital content, and communications. The company is committed to innovation and customer satisfaction, offering a diverse range of products and services to millions of users worldwide. Rakuten is known for its collaborative work environment, emphasis on employee growth, and dedication to creating a positive impact on society.

Destination Guide

Japan, an island nation in East Asia, offers a unique blend of traditional culture and modern innovation. Job opportunities are abundant, particularly in technology, engineering, and finance sectors. The lifestyle in Japan is characterized by a high standard of living, efficient public transportation, and a rich cultural heritage. The work culture is often demanding, with an emphasis on dedication and teamwork. For those considering relocation, Japan offers various visa options, including work and skilled labor visas. Understanding Japanese language and culture can greatly enhance the relocation experience. The country is known for its safety, cleanliness, and hospitality, making it an attractive destination for expatriates.