AVP, Service Manager (Sibu)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The AVP, Service Manager at UOB Bank in Sibu is expected to manage and enhance customer service operations, ensuring high-quality service delivery. Candidates should have a strong background in customer service management, excellent communication skills, and the ability to lead a team effectively. They should be adept at problem-solving and have a good understanding of banking products and services. The role requires a proactive approach to improving customer satisfaction and operational efficiency.

About the employer

United Overseas Bank (UOB) is a leading bank in Asia, headquartered in Singapore. Established in 1935, UOB has grown to become a major financial institution with a global network of branches and offices. The bank offers a wide range of financial services, including personal and corporate banking, investment banking, and asset management. UOB is known for its commitment to customer service and innovation, continuously adapting to meet the evolving needs of its clients. The bank places a strong emphasis on sustainability and community engagement, aiming to create long-term value for its stakeholders.