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Vice President, Family Experience

Hong Kong Shangri-La $150,000–$200,000/year*
Job Description

The Vice President, Family Experience at Shangri-La is responsible for overseeing and enhancing the family-oriented services and experiences offered by the hotel. Candidates should have extensive experience in hospitality management, particularly in family services, and possess strong leadership and strategic planning skills. The role requires a deep understanding of customer service excellence, innovative program development, and the ability to collaborate across departments to ensure a seamless family experience. The candidate should be adept at managing budgets, leading teams, and driving initiatives that align with the company's vision for family hospitality.

Company Info

Shangri-La Hotels and Resorts is a premier luxury hotel group based in Hong Kong. Renowned for its exceptional hospitality and service, the company operates over 100 hotels worldwide, offering guests a blend of Asian hospitality and modern luxury. Shangri-La is committed to sustainability and community engagement, providing guests with unique experiences that reflect the local culture and environment. The brand is synonymous with elegance, comfort, and personalized service, making it a preferred choice for discerning travelers seeking a memorable stay.

Destination Guide

Hong Kong is a vibrant city known for its skyscrapers, bustling markets, and rich cultural heritage. As a global financial hub, it offers numerous job opportunities, particularly in finance, technology, and hospitality. The lifestyle is fast-paced, with a mix of Eastern and Western influences. Residents enjoy a high standard of living, excellent public transport, and diverse dining options. For expatriates, obtaining a work visa typically requires sponsorship from an employer. The city is welcoming to newcomers, with various expatriate communities and support networks. Relocation can be seamless with the right planning, and the city offers a dynamic environment for both work and leisure.