As a Service Centre Officer at Shangri-La in Hong Kong, you will be responsible for providing exceptional customer service, handling guest inquiries, and coordinating with various departments to ensure smooth operations. Candidates should possess excellent communication skills, a customer-oriented mindset, and the ability to work under pressure. Prior experience in hospitality or customer service is preferred, along with proficiency in English and Cantonese.
Shangri-La is a world-renowned luxury hotel group known for its exceptional service and hospitality. Founded in 1971, the company operates over 100 hotels and resorts across Asia, Europe, the Middle East, North America, and Australia. Shangri-La is committed to providing guests with memorable experiences, offering a blend of Asian hospitality and modern luxury. The company values its employees and promotes a culture of continuous learning and development, ensuring that staff are well-equipped to deliver the highest standards of service.
Hong Kong is a vibrant city known for its dynamic job market, particularly in finance, hospitality, and technology. The culture is a unique blend of Eastern and Western influences, offering a diverse lifestyle with a mix of traditional and modern elements. The city is fast-paced, with a strong emphasis on work-life balance. For expatriates, obtaining a work visa requires a job offer and sponsorship from a local employer. Relocation can be challenging due to high living costs, but the city offers excellent public transport and a wide range of amenities. Hong Kong's multicultural environment makes it an exciting place to live and work.
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