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Service Manager - Duty Manager

Malaysia Shangri-La $2,500–$4,000/month*
Job Description

As a Service Manager - Duty Manager at Shangri-La, you will be responsible for ensuring smooth operations and exceptional guest experiences. Candidates should have strong leadership skills, excellent communication abilities, and a keen eye for detail. Previous experience in hospitality management is preferred. You will oversee daily operations, manage staff, handle guest inquiries and complaints, and ensure compliance with hotel policies. A degree in hospitality or a related field is advantageous. Candidates should be adaptable, customer-focused, and able to work in a fast-paced environment.

Company Info

Shangri-La is a renowned luxury hotel group known for its exceptional hospitality and service standards. With properties across Asia, Europe, North America, and the Middle East, Shangri-La offers a unique blend of Asian hospitality and modern luxury. The company is committed to providing memorable experiences for its guests, with a focus on personalized service, exquisite dining, and luxurious accommodations. Shangri-La values its employees and offers opportunities for career growth and development within the hospitality industry.

Destination Guide

Malaysia is a vibrant and diverse country with a rich cultural heritage. It offers a mix of modern cities and beautiful islands, making it an attractive destination for expatriates. The job market in Malaysia is competitive, with opportunities in various sectors including hospitality, finance, and technology. The lifestyle is a blend of traditional and modern influences, with a warm climate and friendly locals. Expats can enjoy a relatively low cost of living, diverse cuisine, and a range of recreational activities. Visa requirements vary, but Malaysia offers several options for work and residency permits. Relocation to Malaysia is generally straightforward, with many resources available to assist newcomers in settling in.