Operation Transformation, Generative AI Utilization, and Business Process Construction Manager Candidate - Customer Management Department, Operations Supervisory Department (C&M)

Job Description

The role involves leading the transformation of operations through the use of Generative AI and constructing efficient business processes. Candidates are expected to have strong project management skills, experience in AI technologies, and the ability to drive strategic initiatives. They should be adept at managing cross-functional teams and have a deep understanding of customer management processes. The role requires excellent communication skills, problem-solving abilities, and a proactive approach to innovation.

Company Info

Rakuten is a global leader in internet services, offering a wide range of products and services, including e-commerce, fintech, digital content, and communications. Founded in 1997, Rakuten has grown to become one of the world's largest internet companies, with a mission to empower individuals and businesses through innovation and technology. The company is known for its diverse and inclusive workplace, fostering a culture of creativity and collaboration. Rakuten is committed to sustainability and social responsibility, aiming to contribute positively to society and the environment.

Destination Guide

Japan is an archipelago known for its rich culture, advanced technology, and vibrant cities. Job opportunities are abundant, especially in tech, finance, and manufacturing sectors. The culture is a blend of traditional and modern influences, with a strong emphasis on respect and harmony. The lifestyle in Japan is fast-paced in urban areas but offers tranquility in rural regions. For relocation, obtaining a work visa is essential, often sponsored by employers. Japan offers a high standard of living, excellent public services, and a safe environment. Learning Japanese can be beneficial for integration and career advancement.