Reservations Agent

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

As a Reservations Agent at Sofitel Queenstown Hotel & Spa, you will be responsible for managing guest reservations, ensuring accuracy and efficiency. The role requires excellent communication skills, attention to detail, and proficiency in reservation systems. Candidates should have prior experience in a similar role, strong customer service skills, and the ability to work in a fast-paced environment. You will be expected to handle guest inquiries, process bookings, and collaborate with other departments to ensure a seamless guest experience.

About the employer

Sofitel Queenstown Hotel & Spa is a luxury hotel located in the heart of Queenstown, New Zealand. Known for its elegant French-inspired design and exceptional service, the hotel offers a range of luxurious accommodations, fine dining options, and a world-class spa. As part of the Accor group, Sofitel Queenstown is committed to providing guests with a memorable experience, combining local culture with international standards of hospitality.