The Front Office Agent (Emiratisation Program) at Shangri-La is responsible for providing exceptional guest service and ensuring smooth operations at the front desk. Requirements include excellent communication skills, proficiency in English and Arabic, and a customer-oriented mindset. Candidates should have a high school diploma or equivalent, with previous experience in hospitality preferred. Expectations include handling guest check-ins and check-outs, managing reservations, and addressing guest inquiries and complaints efficiently.
Shangri-La is a renowned luxury hotel group known for its exceptional hospitality and service. With properties across Asia, the Middle East, Europe, and North America, Shangri-La offers a unique blend of Asian hospitality and modern luxury. The company is committed to providing memorable experiences for guests through personalized service, elegant accommodations, and world-class amenities. Shangri-La is also dedicated to sustainability and community engagement, ensuring a positive impact on the environment and society.
The United Arab Emirates (UAE) is a vibrant and cosmopolitan destination offering diverse job opportunities, particularly in sectors like hospitality, finance, and technology. Known for its rich culture and modern lifestyle, the UAE provides a blend of traditional and contemporary experiences. The lifestyle is luxurious with world-class shopping, dining, and entertainment. The UAE has a multicultural society with a high standard of living. For relocation, a work visa is required, typically sponsored by the employer. The UAE offers a tax-free income, making it an attractive destination for expatriates. The country is well-connected with modern infrastructure and offers a safe and welcoming environment for residents and visitors alike.
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