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Vice President, Family Experience

Hong Kong Shangri-La Data Not Available*
Job Description

The Vice President, Family Experience at Shangri-La is responsible for enhancing and overseeing the family-oriented services and experiences across the company's properties. The candidate should have extensive experience in hospitality management, with a focus on family services. They are expected to innovate and implement strategies that improve guest satisfaction, particularly for families, and work closely with various departments to ensure seamless service delivery. Strong leadership, communication, and strategic planning skills are essential.

Company Info

Shangri-La is a renowned luxury hotel and resort chain, known for its exceptional service and hospitality. With properties located in key cities and exotic destinations worldwide, Shangri-La offers a unique blend of Asian hospitality and modern luxury. The company is committed to providing memorable experiences to its guests, with a focus on personalized service and attention to detail. Shangri-La is also dedicated to sustainability and community engagement, ensuring that their operations positively impact the environment and local communities.

Destination Guide

Hong Kong is a vibrant city known for its skyscrapers, bustling markets, and rich cultural heritage. It offers a dynamic job market, particularly in finance, technology, and hospitality sectors. The lifestyle in Hong Kong is fast-paced, with a mix of Eastern and Western influences. The city is known for its excellent public transport, diverse culinary scene, and vibrant nightlife. For expatriates, obtaining a work visa typically requires a job offer from a local employer. Hong Kong is a welcoming place for expatriates, with many international communities and English widely spoken. The cost of living is high, but the city offers a unique blend of urban excitement and natural beauty, with easy access to beaches and hiking trails.