Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Guest Relations Agent (Korean Speaking)
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Guest Relations Agent (Korean Speaking) at Swissôtel Clark Philippines is responsible for ensuring high-quality service to guests, particularly Korean-speaking visitors. Requirements include fluency in Korean and English, excellent communication skills, and a customer-focused attitude. Candidates are expected to handle guest inquiries, manage reservations, and ensure a seamless guest experience. Previous experience in hospitality or a related field is advantageous.
Can I work in the Philippines?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: The employer files a work permit (Alien Employment Permit) after a local-first job notice, then a 9(g) visa; hotels get permits for specialists, not line staff.
Watch for: From 11 November 2026: job notice online, decision in 10 working days. Filing is online only, at the labour department's central office, since 2026.
Official source: Bureau of Immigration: Pre-arranged Employment Visa (9G). Checked November 2026.
What the job usually comes with in the Philippines
Usual for the Philippines, varies by employer. Checked November 2026.
| Housing | Not in city hotels; island resorts (Boracay, Siargao) may give shared staff quarters |
|---|---|
| Meals | Duty meals in the staff canteen |
| Flights | Senior packages only |
| Service charge | All of it shared equally among staff except managers (by law); the amount varies by hotel |
| Contract | Probation up to 6 months (by law); foreigners' contracts follow the permit, 1 to 3 years |
| Leave | 5 days after 1 year; 10 regular holidays; 13th-month pay (by law) |
| Income tax | 0% to PHP 250,000 a year (about USD 4,000), then 15% to 35% |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Swissôtel Clark Philippines
Swissôtel Clark Philippines is part of the Accor group, a global leader in hospitality. Located in the Clark Freeport Zone, the hotel offers luxury accommodations and services. It is known for its commitment to providing exceptional guest experiences, blending Swiss hospitality with local culture. The hotel features modern amenities, dining options, and event spaces, catering to both leisure and business travelers.