Senior Officer, Retention Officer

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Officer, Retention Officer at UOB Bank is responsible for maintaining and enhancing customer relationships. Candidates should have a strong background in customer service, excellent communication skills, and the ability to analyze customer needs. The role requires proactive problem-solving skills to address customer concerns and improve retention rates. Experience in banking or financial services is preferred, and candidates should be comfortable working in a fast-paced environment. A bachelor's degree in finance, business, or a related field is often required.

About the employer

United Overseas Bank (UOB) is a leading bank in Asia, headquartered in Singapore. Founded in 1935, UOB provides a wide range of financial services, including personal and corporate banking, investment banking, and asset management. The bank is known for its strong presence in Southeast Asia and its commitment to customer service and innovation. UOB has a network of over 500 offices across 19 countries and territories in Asia Pacific, Europe, and North America, making it a significant player in the global banking industry.