Digital Usage Analyst

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Digital Usage Analyst at UOB Bank in Malaysia is responsible for analyzing digital banking usage patterns to enhance customer experience and drive digital adoption. Candidates should have a strong background in data analytics, proficiency in tools like SQL and Python, and experience with digital platforms. They are expected to provide insights through data visualization and reporting, collaborate with cross-functional teams, and recommend strategies to improve digital engagement. Strong analytical skills, attention to detail, and the ability to communicate complex data insights are essential.

About the employer

United Overseas Bank (UOB) is a leading bank in Asia, headquartered in Singapore with a significant presence in Malaysia. Established in 1935, UOB provides a wide range of financial services including personal financial services, commercial and corporate banking, investment banking, and wealth management. The bank is known for its strong heritage and commitment to building long-term relationships with its customers. UOB emphasizes innovation and digital transformation, aiming to deliver seamless banking experiences. With a focus on sustainability and community engagement, UOB is dedicated to contributing positively to the societies it operates in.