Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Service Recovery Lead at UOB Bank in Malaysia is responsible for managing and resolving customer complaints and service issues. The candidate is expected to have strong problem-solving skills, excellent communication abilities, and a customer-centric mindset. They should be able to analyze data to identify trends and implement solutions to enhance customer satisfaction. Experience in a similar role within the banking or financial services industry is preferred, along with a bachelor's degree in a related field.
United Overseas Bank (UOB) is a leading bank in Asia, headquartered in Singapore, with a strong presence in Malaysia. Established in 1935, UOB provides a wide range of financial services including personal financial services, commercial and corporate banking, investment banking, and wealth management. The bank is known for its commitment to customer service and innovation, continuously striving to meet the evolving needs of its clients. UOB's extensive network across Asia makes it a preferred banking partner for individuals and businesses alike.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...