MGR (Sr Executive), Account Servicing, COPC

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The MGR (Sr Executive), Account Servicing, COPC role at UOB Bank requires a candidate with strong leadership and communication skills. The candidate should have experience in managing customer service operations, preferably within the banking sector. They are expected to ensure high-quality service delivery, adhere to COPC standards, and drive continuous improvement in processes. The role demands a proactive approach to problem-solving and the ability to work collaboratively with cross-functional teams to enhance customer satisfaction.

About the employer

UOB Bank, or United Overseas Bank, is a leading bank in Asia with a global network of more than 500 offices in 19 countries and territories in Asia Pacific, Europe, and North America. Established in 1935 and headquartered in Singapore, UOB provides a wide range of financial services including personal financial services, private banking, commercial and corporate banking, investment banking, and asset management. The bank is known for its strong commitment to customer service, innovation, and its role in supporting economic growth in the region.